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Returns & Refunds

If you wish to return an item, please return it to us within 14 days of delivery to the address below. The product must be returned in a re-saleable condition, unused and in the original packaging. Please ensure your name and address is enclosed with the parcel.

Once the returned item(s) has been received at our depot and in a re-saleable condition, we will arrange a refund to the payment method used to place the original order. Please allow 7 working days from receipt at our depot for the refund to be processed.

Address for returns:-

The Windowclean Centre
8 Bailey Close
Hadleigh Road Industrial Estate
Ipswich
IP2 0UD